HKUST Info Day Mobile App
Developed a comprehensive mobile application for Hong Kong University of Science and Technology's annual Information Day, providing prospective students with an interactive digital companion for exploring campus, programs, and events.
The Challenge
HKUST needed a modern mobile solution to enhance the Information Day experience for thousands of prospective students and their families. The challenge was to create an intuitive app that would help visitors navigate the large campus, access real-time event schedules, discover academic programs, and engage with university representatives—all while managing high concurrent usage during the event.
Our Comprehensive Approach
We delivered a complete mobile solution through three key service areas, ensuring a seamless experience for all Info Day attendees.
IT Consultancy
Our IT consultancy team worked closely with HKUST to understand their unique requirements for the annual Information Day event. We analyzed user flows, anticipated peak usage scenarios, and designed a scalable architecture that could handle thousands of concurrent users during the event.
- Strategic planning for event-day scalability and performance
- Technology stack selection optimized for mobile performance
- Integration planning with existing university systems
- Security and data privacy compliance for student information
UX/UI Design
We created an intuitive and visually appealing interface that reflected HKUST's brand identity while prioritizing ease of use for first-time visitors navigating an unfamiliar campus.
- User-centered design focused on prospective students and families
- Interactive campus maps with intuitive navigation
- Clear information hierarchy for event schedules and programs
- Bilingual interface supporting English and Traditional Chinese
Mobile Application Development
Our development team built native iOS and Android applications with robust features designed to enhance the Info Day experience. The apps were optimized for performance, offline functionality, and real-time updates during the event.
Event Schedule
Real-time event schedules with personalized agenda building, session reminders, and live updates for any schedule changes.
Interactive Campus Map
GPS-enabled campus navigation with building locations, event venues, facilities, and turn-by-turn directions.
Program Information
Comprehensive details about academic programs, admission requirements, faculty profiles, and student testimonials.
Push Notifications
Real-time alerts for important announcements, session reminders, and last-minute schedule changes during the event.
Impact & Results
The HKUST Info Day mobile app successfully enhanced the visitor experience and streamlined event management.
High adoption rate among Info Day attendees
Positive feedback on app usability and features
Fewer directional and schedule-related questions to staff
Key Takeaways
Event-Focused Design
Designing for a specific event requires understanding peak usage patterns and ensuring the app performs flawlessly during critical moments when thousands of users are active simultaneously.
Intuitive Navigation
For first-time campus visitors, clear wayfinding and intuitive navigation are essential. The interactive map feature significantly reduced confusion and improved the overall visitor experience.
Real-Time Communication
Push notifications proved invaluable for communicating last-minute changes and important announcements, ensuring attendees stayed informed throughout the event.