Plaza Premium Lounge
The world's largest independent airport lounge network with comprehensive online facilities booking system
The Challenge
Plaza Premium Lounge, operating the world's largest independent airport lounge network across 70+ international airports, needed a sophisticated online booking system to streamline their facilities reservation process and enhance the customer experience for millions of travelers worldwide.
The platform needed to handle complex booking scenarios including multiple locations, time slots, guest management, membership tiers, promotional offers, and seamless payment processing while maintaining exceptional performance and reliability for a global audience.
Our Solution
IT Consultancy
Strategic technology planning and architecture design for a scalable global booking platform handling millions of reservations across multiple time zones and currencies.
UX/UI Design
Intuitive booking interface with streamlined user flows, responsive design for all devices, and multilingual support for international travelers.
Web Platform Development
High-performance web application with real-time availability, dynamic pricing, and seamless booking experience optimized for conversion and user satisfaction.
Cloud Backend Application Development
Robust cloud infrastructure with secure payment processing, inventory management, membership systems, and real-time synchronization across all locations.
Key Features
Global Location Search
Intelligent search across 250+ lounges in 70+ airports worldwide with real-time availability
Smart Booking System
Date, time, and guest management with automatic validation and confirmation
Membership Integration
Smart Traveller loyalty program with automatic discounts and points accumulation
Secure Payment Processing
Multi-currency support with PCI-compliant payment gateway integration
Promotional System
Dynamic pricing with partner offers, passes, and up to 20% online booking discounts
Responsive Design
Seamless experience across desktop, tablet, and mobile devices for on-the-go bookings