Smart Shopping Scan-and-Go Solution
Developed a revolutionary mobile application for a leading retail group, enabling customers to shop without physical carts by scanning products and arranging convenient delivery to car parks or home addresses.
About the Client
Our client, The Dairy Farm Company Limited, is a leading pan-Asian retailer operating multiple supermarket chains across the region. They sought to revolutionize the in-store shopping experience by eliminating traditional checkout queues and physical shopping carts through innovative mobile technology.
Note: Due to a non-disclosure agreement (NDA) with the client, specific company details and proprietary information have been generalized in this case study.
The Challenge
Reimagining the supermarket shopping experience to eliminate physical constraints and enhance customer convenience
Eliminating Physical Carts
Traditional shopping carts create physical burden and limit mobility. The solution needed to enable customers to shop freely without carrying products, while maintaining accurate inventory tracking and preventing loss.
Real-time Inventory Integration
Scanning products required instant validation against store inventory, price updates, and promotional offers while ensuring accurate stock management and preventing out-of-stock purchases.
Flexible Fulfillment Options
Customers needed convenient delivery options including car park pickup and home delivery, requiring sophisticated logistics coordination and real-time order tracking capabilities.
Security & Loss Prevention
Implementing robust security measures to prevent theft and ensure payment completion while maintaining a frictionless user experience and customer trust.
Our Solution
A comprehensive mobile platform revolutionizing the supermarket shopping experience
IT Consultancy
Strategic planning and architecture design to integrate mobile scanning with existing retail systems, inventory management, and payment infrastructure.
UX/UI Design
Intuitive interface design optimized for in-store scanning, cart management, and checkout with minimal friction and maximum convenience.
Mobile App Development
Native iOS and Android applications with advanced barcode scanning, real-time cart synchronization, and seamless payment integration.
Cloud Middleware
Robust cloud infrastructure connecting mobile apps with retail backend systems for inventory, pricing, payments, and order fulfillment.
Key Features
Revolutionary shopping experience powered by mobile technology
Smart Barcode Scanning
Scan product barcodes instantly using your phone's camera to add items to your virtual cart. Support for both standard barcodes and QR codes for general products and weighing products, with real-time price and inventory validation.
- Instant barcode recognition with camera
- Support for QR codes and weighing products
- Real-time price and promotion updates
- Visual confirmation with product images
Seamless Checkout Experience
Complete your purchase with a streamlined checkout process using QR codes at dedicated Scan & Go lanes. Multiple QR codes ensure secure verification while maintaining speed and convenience, with complete order history tracking.
- Dedicated Scan & Go checkout lanes
- Multi-step QR code verification for security
- Instant payment completion confirmation
- Complete order history with status tracking
Flexible Delivery Options
Choose your preferred fulfillment method: collect at nearby car park for immediate pickup, or schedule home delivery to your address. Real-time tracking and delivery time selection ensure maximum convenience.
- Car park collection for immediate pickup
- Home delivery with time slot selection
- Real-time order status and tracking
- Delivery fee transparency and calculation
Technical Implementation
Enterprise-grade architecture powering seamless retail innovation
Advanced Scanning
Native camera integration with ML-powered barcode recognition, supporting multiple formats including EAN, UPC, and QR codes.
Real-time Sync
Cloud-based cart synchronization with instant inventory validation, price updates, and promotional offer application.
Secure Payments
PCI-DSS compliant payment processing with multiple payment methods, encryption, and fraud detection mechanisms.
Order Management
Sophisticated fulfillment system coordinating store operations, delivery logistics, and real-time order tracking.
Impact & Results
Transforming the retail shopping experience through mobile innovation