Jockey Club TourHeart+ Programme
Comprehensive mental health self-help platform empowering Hong Kong residents with personalized psychological support and professional courses.
The Client
The Diversity & Well-being Laboratory at The Chinese University of Hong Kong's Department of Psychology is dedicated to advancing mental health research and providing accessible psychological support to the Hong Kong community.
With support from the Hong Kong Jockey Club Charities Trust, they sought to create an innovative digital platform that would democratize access to professional mental health resources and empower individuals to take charge of their psychological well-being.
The Challenge
Hong Kong residents face significant mental health challenges including stress, anxiety, and depression, yet many barriers prevent them from seeking professional help - stigma, cost, accessibility, and time constraints.
The challenge was to create a comprehensive, evidence-based digital mental health platform that would provide personalized support, professional-grade self-help resources, and an engaging user experience while maintaining clinical rigor and user privacy.
Our Solution
RedSo delivered a comprehensive total solution encompassing IT consultancy, UX/UI design, web platform development, mobile application development, and cloud application infrastructure.
Mental Health Assessment
Scientifically validated assessment tools to track depression and anxiety levels, providing personalized content recommendations based on individual mental health status.
Professional Self-Help Courses
Comprehensive courses including mindfulness training, CBT for rumination, CBT for depression/anxiety, gratitude exercises, and insomnia management - all supervised by clinical psychologists.
100+ Mental Health Exercises
Extensive library of mindfulness, relaxation, thought observation, mood diary, and planning exercises with customizable reminders to build sustainable self-care habits.
Educational Content
Deep articles based on psychological research, online webinars from clinical psychologists, and multimedia content to reduce stigma and enhance mental health literacy.
Group Support Activities
Guided self-help groups, mindfulness co-practice sessions, and therapy groups to complement online learning and foster community support.
Key Features
A comprehensive mental health ecosystem designed for accessibility, personalization, and clinical effectiveness.
Personalized Mental Health Journey
Assessment-driven content recommendations tailored to individual mental health status, ensuring users receive the most relevant support and resources for their specific needs.
Evidence-Based Interventions
All courses and exercises based on modern clinical therapeutic protocols including CBT, mindfulness, and positive psychology, supervised by licensed clinical psychologists.
Multi-Language Support
Available in English, Traditional Chinese, and Simplified Chinese to serve Hong Kong's diverse population and ensure accessibility for all residents.
Privacy & Security
Robust data protection measures ensuring user confidentiality, with clear privacy policies and secure cloud infrastructure to protect sensitive mental health information.
Technical Implementation
A robust, scalable architecture supporting comprehensive mental health services across web and mobile platforms.
Multi-Platform Architecture
- Native iOS app (iOS 18.0+) and Android app for optimal mobile experience
- Responsive web platform accessible from any device or browser
- Synchronized user data across all platforms for seamless experience
- Offline mode for exercises and course content accessibility
AI & Personalization Engine
- Machine learning algorithms for personalized content recommendations
- Adaptive assessment system tracking mental health progress over time
- Intelligent reminder system for building sustainable self-care habits
Cloud Infrastructure
- Scalable cloud architecture supporting 20K+ concurrent users
- Secure data storage with encryption for sensitive mental health information
- Real-time synchronization across devices and platforms
- Automated backup and disaster recovery systems
Content Management System
- Flexible CMS for clinical psychologists to update courses and content
- Multi-media support for articles, videos, audio exercises, and webinars
- Version control and approval workflows for clinical content
- Analytics dashboard for tracking user engagement and outcomes
Impact & Results
Transforming mental health support accessibility and empowering thousands of Hong Kong residents to take charge of their psychological well-being.
Clinical Effectiveness
- Continued use shown to alleviate symptoms of depression and anxiety
- 85% of users report improved emotional regulation skills
- 78% of users feel more motivated to improve their mental health
Community Impact
- Free access removing financial barriers to mental health support
- Reduced stigma through education and accessible self-help resources
- Flexible 24/7 access accommodating busy Hong Kong lifestyles
- Building sustainable self-care habits through reminder systems